Privacy Policy
Chapter Group Co operates this website and is dedicated to protecting your privacy. For any questions regarding how we handle your data, please email us at hello@chaptergroup.co.
Data Collection
We gather personal information that you choose to provide via our online enquiry forms or direct emails. This usually consists of your contact name, business email, and company information.
How We Process Your Details
Your information is used to handle enquiries, deliver consulting services, and maintain site security. We process data to take necessary steps before entering a contract at your request, or under legitimate interests to provide professional support and oversee site administration. Protecting your data is central to our business transformation approach.
Sharing Discoveries
We will never sell your personal data to third parties. We only share information with Wix, our website host, and essential service providers required for operations. Any international transfers are only made using appropriate safeguards to ensure your data stays secure.
Retention and Safety
We store personal information only for the duration required to satisfy the reasons it was collected or to meet legal duties. We use standard technical measures to ensure your data remains protected against unauthorised access or accidental loss.
Your UK Data Rights
Under UK law, you have specific rights to access, update, or delete your personal details. You can also object to how we process your data. If you feel we have not met our obligations, you have the formal right to lodge a complaint with the Information Commissioner’s Office (ICO). We aim to resolve any concerns directly with you first.
Policy Updates
This policy may be updated occasionally to reflect changes in our service or UK law. We encourage you to check this section regularly for any recent modifications.